If You Wouldn't Say It, Don't Write It
I am always amazed at some of the emails I receive using language like: Please kindly peruse the above-mentioned document, [...]
Show Your Smile in Emails
With so many emails to write and time being an issue, too many emails are purely 'transactional'. They just [...]
Show Humility
Humility – this must be one of the best words in the English language. Humility means being modest, lacking pretence, [...]
Building Relationships In Our Writing
We are all writing so much more these days, and we depend on our writing skills to influence, persuade, encourage, [...]
