Why Customers Get Angry Even When You're Polite – and How to Avoid it

2014-03-27T00:30:08+08:00March 27th, 2014|A-Z of Business Writing Bloopers, ASSAP, Business writing, Communication skills, Creativity, E-mail etiquette, Listening skills, Negotiation skills, People skills, Personal effectiveness, Presentation skills, Professional image, Self improvement, Self Leadership, STTS, Teamwork|

by Marianna Pascal Marianna conducts regular public workshops with STTS Training. Find out more at http://www.sttstraining.com/calendar.html I recently had an ...

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