Are you doing a Waltz or Cha-Cha-Cha in your emails?

On 20 June, 2019, in Business writing, Communication skills, E-mail etiquette, by STTS Training Pte Ltd

I’m so glad to have received a great response to my message recent article ‘Don’t write like a robot. Make a human difference’. You may remember that I compared two different emails, one that sounded like a robot, and another that sounded like a human being. This week, let’s explore the different styles of communication […]



Don’t write like a robot. Make a human difference.

On 17 June, 2019, in Automation Age, Business writing, Communication skills, E-mail etiquette, Future of work, by STTS Training Pte Ltd

In the past few decades, our whole world has changed in so many different ways. But there’s still one major area of our lives where many people are stuck in the past. And because of this, it’s wasting time, lowering productivity, losing trust, and ruining reputations. Over the past 20 years, I’ve helped a lot […]



Speak To People, Not Machines

On 14 June, 2019, in Business writing, Communication skills, E-mail etiquette, STTS, by STTS Training Pte Ltd

In this era of Facebook, Twitter and email, crucial face-to-face communication skills have been lost or put aside indefinitely. There has been a sharp decline in face-to-face communication in favour of instant contact overload. Because of this, people are losing vital opportunities to connect and network. Technology is great, and I wouldn’t be without it. […]



Are You Caught In The Prison Of Old Corporate Ways?

I was chatting to my good friend Nabil Doss* recently. He’s an expert in helping business leaders communicate effectively so they can inform, influence and inspire. Working in the movie business for so long as the French voice of Paramount Pictures in Canada, Nabil has mastered the art of putting together short, compelling messages – […]



The Difference Between Academic Writing And Business Writing

On 13 April, 2017, in Business writing, Communication skills, E-mail etiquette, STTS, by STTS Training Pte Ltd

In all my years of teaching business writing skills, I’ve often been asked the question, “Why don’t they teach us this before we leave college or university?” Yes indeed, why not? There is a huge difference between academic and business writing.  Here are some of the main ones: Academic writing is formal, often using the […]