Sorry Seems To Be The Hardest Word

On 15 June, 2019, in Business writing, Communication skills, People skills, Personal effectiveness, by STTS Training Pte Ltd

Well, Elton John certainly got that right. “Sorry” seems to be the hardest word for many people. In fact, it seems more difficult in some parts of the world than others. It’s something that has bothered me for the longest time. So much so, especially recently, that I have to put pen to paper – […]



How To Turn Around Difficult Situations At Work

On 13 June, 2019, in Communication skills, People skills, Personal effectiveness, STTS, by STTS Training Pte Ltd

In your career, you will encounter many difficult situations that will test your resolve. Situations can include: conflict with colleagues, a less than supportive boss, customer complaints, increased workloads, promotion rejection, or through making a simple error of judgment. In business, things will not always go smoothly, and there are a multitude of obstacles and […]



You Can Make A Difference Whatever Your Title

Part 2: Key Insights From The Future Leaders Summit (If you missed the summit, good news! You can get a 24-hour free pass right here)   A week ago, I published my first article in my series of key insights from the Future Leaders Summit. This was an online event I hosted recently, in which thousands […]



Are You Caught In The Prison Of Old Corporate Ways?

I was chatting to my good friend Nabil Doss* recently. He’s an expert in helping business leaders communicate effectively so they can inform, influence and inspire. Working in the movie business for so long as the French voice of Paramount Pictures in Canada, Nabil has mastered the art of putting together short, compelling messages – […]



Key Skills Needed In Our Age Of Automation

Part 1: Key Insights From The Future Leaders Summit (If you missed the summit, good news! You can get your 24-hour free pass right here) After being a speaker and corporate trainer for three decades, I recently ventured into the virtual world to host my first online event – the Future Leaders Summit. With 31 […]