It’s time to question the norms in your email writing

On 3 July, 2019, in Automation Age, Business writing, Communication skills, Future of work, Human difference, by STTS Training Pte Ltd

Since my recent articles, the conversations about writing style are still continuing, and that’s a good thing. It means people are really thinking about the way you are writing emails and other business documents. Some people have asked me whether social media has had an impact on our business writing. This is a great question, […]



Prove you’re human… in emails too!

On 27 June, 2019, in Automation Age, Business writing, Communication skills, Human difference, by STTS Training Pte Ltd

Two of my recent articles seem to have really hit a nerve in many people. I’ve very glad to see so much discussion, particularly here on LinkedIn. Thank you to everyone who liked or commented on the articles. In case you missed them, here are the links.  Don’t be a robot. Make a human difference. […]



Don’t write like a robot. Make a human difference.

On 17 June, 2019, in Automation Age, Business writing, Communication skills, E-mail etiquette, Future of work, by STTS Training Pte Ltd

In the past few decades, our whole world has changed in so many different ways. But there’s still one major area of our lives where many people are stuck in the past. And because of this, it’s wasting time, lowering productivity, losing trust, and ruining reputations. Over the past 20 years, I’ve helped a lot […]



You Can Make A Difference Whatever Your Title

Part 2: Key Insights From The Future Leaders Summit (If you missed the summit, good news! You can get a 24-hour free pass right here)   A week ago, I published my first article in my series of key insights from the Future Leaders Summit. This was an online event I hosted recently, in which thousands […]



Are You Caught In The Prison Of Old Corporate Ways?

I was chatting to my good friend Nabil Doss* recently. He’s an expert in helping business leaders communicate effectively so they can inform, influence and inspire. Working in the movie business for so long as the French voice of Paramount Pictures in Canada, Nabil has mastered the art of putting together short, compelling messages – […]