
If You Wouldn't Say It, Don't Write It
I am always amazed at some of the emails I receive using language like: Please kindly peruse the above-mentioned document, ...
Show Your Smile in Emails
With so many emails to write and time being an issue, too many emails are purely 'transactional'. They just ...
Show Humility
Humility – this must be one of the best words in the English language. Humility means being modest, lacking pretence, ...
Building Relationships In Our Writing
We are all writing so much more these days, and we depend on our writing skills to influence, persuade, encourage, ...
