What Shall We Call The Dot Dot Dot? … Our New Punctuation Mark Needs a Name!

    The best thing about them was that they were always the same. ‘The’ was an article that went before a noun; in fact, it was a definite article. We weren’t just talking any old noun, but a definite, singular, and unique noun. And the same beauty ran through each and every word, spelling, […]



7 Secrets to Becoming a Great Communicator

by Shirley Taylor We live in a fast-paced and pressurised world. Being able to communicate well with those around you is often critical. The more proficient your communication skills, the more successful you are likely to be within your chosen career. Companies often equate good communication with efficiency, and believe that a good communicator is […]



5 Big Reasons to Improve your Communication Skills

On 11 July, 2014, in Communication skills, Listening skills, Self improvement, STTS, by STTS Training Pte Ltd

Communicating effectively may seem easy for some. They have a natural aptitude for saying the right thing, they rarely falter over their words, and their tone is engaging. For others, it’s an uphill battle to communicate efficiently.  Communication is a vital component in life. It is connected to every aspect of living and not simply […]



A Communication Blunder to Avoid

A guest blog post by Coen Tan Imagine this. After a very filling buffet dinner, you agree to head over to your friend’s place for a chat. There, your friend’s mum has just baked some fruit cakes and is enthusiastically bringing them to you. You are absolutely stuffed. So what do you do? You want […]



Why Customers Get Angry Even When You’re Polite – and How to Avoid it

by Marianna Pascal Marianna conducts regular public workshops with STTS Training. Find out more at http://www.sttstraining.com/calendar.html I recently had an unpleasant encounter with a sales clerk at a shoe store. She was serving me while I tried to find the right size of a gorgeous little pair of red pumps. As she was serving me, […]