All communication at work is actually teamwork, and teams comprise many different personalities. It’s not easy trying to get everyone to work together effectively, but for the health and prosperity of the organisation, it’s essential. When lots of people come together in a team, [...]
What percentage of your day would you say it taken up by reading or responding to emails? A recent estimate from Fortune Magazine puts the figure at 28%! Email is fast becoming one of our most essential and pervasive forms of professional communication. How we [...]
To Manage the E-Mail Overload
Guest post from Gihan Perera For many people, e-mail is the bane of their professional life. Despite the fact that it’s one of the oldest Internet technologies (it’s been around since the 1970s), many people still struggle with managing it effectively. It’s not unusual to [...]
The six As of adding administrative value According to Wikipedia.org, value added ‘refers to "extra" feature(s) of an item of interest (product, service, person etc.) that go beyond the standard expectations and provide something "more" while adding little or nothing to its cost.’ Wiki also [...]
The importance of admins as connectors Malcolm Gladwell, author of The Tipping Point, notes that there are three types of people involved in the phenomenon of word of mouth, and one of them is Connectors. While Gladwell is looking at character traits to clarify personality [...]
