Communication skills

Making great connections count.

Building great working relationships is key to your success and happiness in the workplace by Shirley Taylor and Alison Lester Your effectiveness at work will largely depend on how much people want to interact and connect with you. The route to professional effectiveness is not [...]

2010-09-01T15:19:51+08:00

Improve your listening skills

If any communication to be complete and effective, of course the words you use (whether oral or written) need to be chosen carefully. But remember, communication is two-way - we've got to learn to be a good listener too! Without learning to be a good [...]

2011-02-16T15:17:24+08:00

Coffee machine communication

People have been telling me stories about how their companies or colleagues have tried to increase efficiency by decreasing communication. In the first story, a company got rid of the coffee machine because people spent too much time chatting over their mugs. The second story [...]

2010-08-06T22:51:41+08:00

The world's most irritating phrases

(This article is reproduced with permission from The Plain English Campaign) At the end of the day... we're fed up with clichés! So says The Plain English Campaign. Plain English supporters around the world have voted "At the end of the day" as the most [...]

2010-08-05T20:13:21+08:00
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