Communication skills

It's time to question the norms in your email writing

Since my recent articles, the conversations about writing style are still continuing, and that’s a good thing. It means people are really thinking about the way you are writing emails and other business documents.Some people have asked me whether social media has had an impact [...]

2020-06-11T09:31:13+08:00

Sorry Seems To Be The Hardest Word

Well, Elton John certainly got that right. “Sorry” seems to be the hardest word for many people. In fact, it seems more difficult in some parts of the world than others. It’s something that has bothered me for the longest time. So much so, especially [...]

2019-06-13T11:11:39+08:00
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