by Marianna Pascal Marianna conducts regular public workshops with STTS Training. Find out more at http://www.sttstraining.com/calendar.html I recently had an unpleasant encounter with a sales clerk at a shoe store. She was serving me while I tried to find the right size of a gorgeous [...]
Incorrect punctuation not only changes the meaning of your writing, but it can also cause your reader to lose focus on what you are saying. Instead, readers will start thinking about how you are saying it and why it sounds to them. They won't get [...]
When you wake up in the morning, why do you take a shower, wear freshly ironed clothes, fix your hair and put on make-up? You most probably do all these because you care about how you look. Isn't the same true for writing? If you [...]
So many people today are using misspellings for words, like de (the), dat (that), wud (would), tot (thought), frens (friends), dun (don't) and even witchew (with you). If you must do this, please keep it to texting or instant messaging friends. However, it's not a [...]
With so many emails to write and time being an issue, too many emails are purely ‘transactional’. They just aim to get the job done. The danger here is that writers use stiff, wooden language containing pure facts. This will do nothing to create [...]
