We’re all busy. We all have overflowing in boxes. But lazy e-mail habits could lead to misunderstanding, frustration, non-action, wasted effort, wasted time, damaged relationships and ruined reputations. Are you guilty of any of these lazy habits? If so, it’s time to take action [...]
As we are writing so much more these days, we depend on our writing skills to influence, persuade, encourage, collaborate, and to lead. However, how often do you notice people talking about the importance of good writing in your day-to-day work? They don’t, right? Most [...]
Dale Carnegie said, "You can make more friends in two months by becoming interested in other people than you can in two years by trying to get the other person interested in you." How many people in your office do you really know? How many [...]
When you are talking to someone face-to-face, you have lots of visual clues to help you – your tone of voice, gestures, movements and eye contact. It may not be fair, but in the everyday world you are judged and influenced by all these criteria, [...]
Read these questions and answer them truthfully with a simple yes or no. 1. Do you use unnecessary and redundant expressions in your writing, like ‘Please be informed’, ‘Kindly be advised’, ‘I am writing to inform you’, or ‘Please note that’? 2. Do you use [...]
