Testimonials

This is the first workshop I've attended that makes me hungry for more. Excellent work, Shirley!
- Angela Tan, Accounts Supervisor, Prudential Assurance Co (Singapore)

The workshop exceeded my expectations. The feedback from the staff who attended the workshop is all positive. It provided useful tips on how to deal with difficult callers. The workshop was interactive and we now have a better understanding of the challenges our staff encounter.
Thank you for the workshop which was tailored to meet our needs. It was a Saturday well spent.
- Chang Bee Wah, Senior Manager, Claims, Aviva General Insurance Pte Ltd, Singapore
(Bee Wah was talking about the one-day workshop on telephone communication skills that was specially customised for Aviva GI)

Yesterday's session was superb, right from the time I announced there would be a lucky draw till the time when a long queue formed where participants waited patiently to buy your books. Without a doubt, I believe the participants have truly enjoyed themselves and benefited from your intellectual insights and stimulating lectures.
- Irwan Jamil, Civil Service College, Singapore

Hi Shirley
I thoroughly enjoyed myself at your workshop and, of course, have learned many things from you. I will use what I have learned in my letters and emails. In this way, my communication with my customers and colleagues will be more concise and clear.
I will definitely visit your website more frequently so that I can read any new articles you may post in the future.
Meanwhile, I wish you success in all your future seminars/workshops.
- Ow Seng Kiat, Development Manager, Marine, Aviva General Insurance Pte Ltd, Singapore

We enjoyed your half-day workshop very much. It was a very good time of learning from you - thanks for making it so lively! Many of my colleagues told me they benefited a lot even though it's just a short session. The materials were relevant and went straight to the point. It was worth waking up early on a Saturday morning!
- Chan Li San, Human Resource, Aviva General Insurance Pte Ltd, Singapore

I am writing to say how much we enjoyed your workshop yesterday. We are really impressed by your humorous, enthusiastic and cheerful way of teaching method. Our employees' feedback on your training is very positive.
- Stella Tan, HR/Admin Manager, Degussa (SEA) Pte Ltd, Singapore

Thank you so much for coming by to conduct the workshop for us over the past 2 days. I had a blast! I have benefited greatly from the workshop and have already started telling my colleagues about what I have learnt from you. I will most definitely refer you to my friends and business associates.
- Terence Tan, Head, Corporate Accounts, Comfort Driving Centre Pte Ltd, Singapore

Shirley, a professional trainer, speaker and writer
Her class is full of fun and interesting
It's a great pleasure to have her around
Read all of her books
Learn from her and improve our communication skills
Encourage others to do the same
Yes! You will benefit from attending her class!
- Peggy Chan, Senior Executive, Claims Unit, Royal & Sun Alliance Insurance (Singapore) Ltd

Shirley is very enthusiastic about her work. She makes sure that everyone participates in the class and has no hesitation in volunteering their answers. One thing I like is that she controls her sessions well - she does not sacrifice the course content with irrelevant stories.
- Yeo Li Li, Relationship Manager, Human Capital Development, The Great Eastern Life Assurance Company Limited, Singapore

Shirley, I truly enjoyed your workshop and found you one of the most engaging trainers I have come across.
- Hah Lee Nah, GIC Special Investments Pte Ltd, Singapore

I just have to tell you how impressed I was with you when I attended the 2 days course on "Power Up Your Business Writing Skills". I have attended many courses for the last 5 years. Very often, these courses were dull and uninteresting. In order to relieve the boredom, I would end up reading comics or stories books in those classes.
It was different with your lecture. The class was filled with laughter and everyone was eager to participate actively.
Shirley, you are such an interesting teacher.
- Mark Richman, Senior Consultant at the Prime Minister's Office, InfoComm Development Authority of Singapore (iDA)

Just a note to say a big thank you for the exciting in-house workshop that our Golden Village team attended!
I can spot the change in their writing style already!
- Irene Tan, Training Manager, Golden Village Multiplex Pte Ltd, Singapore

Shirley conducted a successful pilot recently for 19 staff from StarHub. The subject is "dry" by nature, but Shirley has made it come alive! She is full of zest, passion and energy. More importantly, the approach taken is totally engaging, with plenty of practical exercises in class. We also had a pre- and post-test for the class to assess the learning effectiveness, and the results were very positive.
- Amy Leong, People Development Manager, StarHub Pte Ltd, Singapore

I can't think of any speaker who is more qualified and exciting than Shirley Taylor.
- Brian Lee Wee Pin, Senior Sales Engineer, Epson Singapore Pte Ltd

It was great working with you. I definitely enjoyed myself thoroughly at the workshop. Once again, thanks very much for the lovely workshop.
- Chin Yean Fern, Regional HR Manager, Sears Buying Services Inc

I have attended quite a number of workshops and seminars, but yours is exceptionally different. You started off well with a very good ice-breaking technique. Within minutes you captured everyone's attention, and our workshop became lively and filled with laughter. One more special thing is your background music. You are the only speaker I have met so far who really puts in thought to create the right atmosphere with soothing background music, so that it could inspire the participants to work well on the exercises. Once again, I have to say that I really enjoyed this workshop!
- Ivan Ho, Assistant General Manager, Administration, Singapore Dai-Ichi Pte Ltd, Singapore

The whole 2-day training was very captivating. This is probably the only training in which I did not doze off. There was lots of interaction and good discussion.
- Steven Lim, Training Supt, Chevron Oronite Pte Ltd, Singapore

This is a lively, interesting programme. I really learned a lot from Shirley. She is a very good and professional trainer, very lively and humorous. The class is very participative and I believe all of us enjoyed it very much. This is the first time I felt very interested attending a course.
- Adeline Sim, Personnel Assistant, Government of Singapore Investment Corporation

Shirley, Thank you for the very enjoyable session. I have enjoyed it tremendously and will definitely apply what I have learnt at work.
- Mavis Ho, Administrative Assistant, Chevron Oronite Pte Ltd, Singapore

Shirley's presentation was skilful, she made the class lively and encouraged lots of participation. She is diplomatic and has a good sense of humour.
- Lorene Yeo, Administrator cum Personal Assistant, Emerging Markets Partnership, Singapore

Everything was good. Shirley is a very experienced and friendly trainer. She makes you feel that she's teaching you personally, one-to-one.
- Mariati Bte Abdul Latiff, Higher International Programme Officer, CAAS, Singapore

I have indeed gained a lot from Shirley Taylor's class. She is a very interesting and dynamic trainer. She uses words which everybody understands. She is a very lively trainer and encouraged class participation.
- Janet Khoo, Secretary, Mastercard International

Fantastic! Well done Shirley. Keep it up!
- Chia Lee Lee, PA, ST Aerospace Supplies

You have done well. I have learnt a lot during the 2-days. I will definitely recommend this course to all my colleagues. The course is really interesting and I will recommended modern writing skills to my office. Thanks, once again! I enjoyed myself.
- Winston Au, Head Air Traffic Services, CAAS, Singapore

A very exciting and refreshing way of using English/writing better business letters.
- Foo Wai Cheng, Secretary, Mastercard International

The trainer was very interesting and kept us all awake the whole day!
- Nicole Lim, Purchaser, Anritsu Pte Ltd

I have learned how to write better business letters, and what errors to look for. I have really enjoyed myself in this seminar. Do keep me informed of other seminars conducted by Shirley.
- Jenny Loo, Operations Assistant, Wah Yuen Electrical Engineering Pte Ltd, Singapore

Interesting, informative and I don't feel sleepy!
- Amanda Seng, Admin Assistant, Grand Plaza Park Royal

I learned a lot today especially in how to make my life easier and how to increase my quality of jobs in the office. I also had fun and never felt better than today. It was a fun learning process.
- Jazaini Bte Abdul Jamal, Telekom Cellular Sdn Bhd, Kuantan

Very useful, very enhancing, up to my expectation. The info delivered was accurate. Experience from the speaker was very enjoyable and important.
Very very interesting!
- Azwa Bte Md Taib, Secretary to CEO/Rector, University Teknology Petronas

I have learnt how to be more tactful and attentive, skills that come in handy when dealing with internal and external customers. I've also learnt techniques that will further improve my inter-personal skills.
- Chris Ng, HSBC Trustee (S) Ltd

The trainer captivated my attention from the very beginning. In most of the previous seminars that I had attended, I felt sleepy and even dropped off half-way but Shirley managed to keep the session alive with her witty jokes and experienced delivery of the topics.
- Christine Pereira, IBM Opus

Shirley is simply good. You would not want to miss it! Well done!
- Tony Teo, General Motors

I have been to numerous trainings and usually did not enjoy them - boring and uninteresting lecturers. Shirley was able to combine the technicalities of the subject with some fun. She kept us awake!
- Singapore

Shirley was very bubbly and presented the seminar in an interesting and creative manner. I've really enjoyed myself these two days and managed to learn a great deal as well.
- Vaskie Chinniah, NSTB

Good opportunities provided for interactions, group participation and networking.
- Lim Lay Peng, Micron Semiconductor Asia Pte Ltd, Singapore

Shirley is the only trainer I've met that managed the pace so well. The seminar is practical and helpful, considering it's a just one-day course.
- Shanghai

It's the most fantastic seminar I've attended. Shirley's course awakened my internal potentials and encouraged me to do my job better.
- Shanghai

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