Shirley Says E-Newsletter Issue 59
February 2008

Dear Reader,

Yes it's the Year of the Rat. What does this mean exactly? Well, the Rat is the first sign of the Chinese zodiac, and it signifies new beginnings. That makes this year an appropriate time to start new ventures and break new ground. This includes new ideas, directions and ways of doing things. It is a time to experiment and put plans into action, as there will be plenty of opportunities to achieve success. Remember that things began during this year are likely to have long term consequences, so choose your actions wisely to enrich your life.

If you want to learn more about what the Year of the Rat means for you, check out this interesting website.

Whatever your Chinese zodiac sign, let's hope the Rat year is good for all of us!

Shirley :-)

In this issue
  • The Rat and YOU in 2008!
  • ASSAP 2008 selling fast!
  • How is YOUR Personal Branding?

  • ASSAP 2008 selling fast!

    Have you signed up for ASSAP 2008 yet? Remember, the first 100 to register will receive this free book from Brenda Bence, and there aren't many left! Register soon and we'll reserve this book just for you!

    With the theme 'Forward Moving', ASSAP 2008 has some fabulous speakers whose presentations you will find enriching, entertaining and energising! After ASSAP 2008, you will be ready to rev up your engines and move forward confidently into a future packed with potential!

    Topics at ASSAP 2008 include confident interpersonal skills, cross-cultural effectiveness, building relationships, developing your creativity, crafting your personal brand at work, communicating clearly, using NLP to achieve your goals, as well as personal effectiveness.

    It's set to be the event of the year for PAs, secretaries, executive assistants, admin managers, co-ordinators, supervisors, all admin, clerical and support staff - and that means YOU! You can't afford NOT to attend ASSAP 2008.

    Check out the brand new ASSAP 2008 website and register now!


    How is YOUR Personal Branding?

    Workshop A at ASSAP 2008 is Brenda Bence's MASTERING THE BRAND CALLED YOUTM. This unique one-day workshop reveals how you can craft and communicate your personal brand at work for greater career success.

    This photograph was taken in Bangkok recently when I attended the launch of Brenda's new book, so I took the opportunity to ask her a few questions about personal branding.

    "Do we really need a personal brand?"

    Not only do you need a personal brand, but you already have a personal brand. The way others perceive, think, and feel about you is your personal brand - whether you like it or not. Does this knowledge excite you, or make you a bit nervous?

    If you're not completely in charge of your personal brand, it may be running amuck, creating an image that isn't what you want it to be. That's why the answer is to this question above is: "Yes, absolutely, you need a personal brand!"

    "So how do I create my own personal brand?"

    Your personal brand must be one that YOUTM define and that YOUTM control. When your boss, colleagues, or best customer needs the best person for the job, YOUTM will be the first person who comes to mind. That's what personal branding can do for you, and it translates into you earning more, doing more, and being more at work.

    So, grab the reins of your personal brand before it runs off without you, and get started building YOUTM.

    "Is Personal Branding all about self-promotion?"

    No, this couldn't be further from the truth! True personal branding is not superficial. It's more about understanding who you - and, therefore, YOUTM - are. That's right - the trademarked you. This is how YOUTM are like shampoo. But just like in corporate branding, no matter how much money a company spends on marketing its brands, product brands aren't all about promotion either.

    Neither corporate branding nor personal branding is about creating a façade. Any company that produces a product that doesn't deliver on its promises has developed a very short-lived product in the marketplace.

    Just as corporate branding is about zeroing in on the product's benefits for its customers, personal branding is about zeroing in on your greatest talents, strengths, and character traits. When someone needs the perfect person for the job, they'll know immediately that you're the person to call upon. Why? Because you have learned how to successfully define and communicate your personal brand. Just like we all know Volvo is about safety, and Starbucks is about a rewarding coffee experience, so everyone will know exactly who YOUTM are and what YOUTM have to offer.

    Self-promotion is part of the process of personal branding, but only a part. Indeed, promoting your personal brand may not be what you think! Communicating your personal brand to the people who most affect your career is essential, but it can also be subtle. You don't have to boast about what you can offer or send self-congratulatory emails.

    In fact, no one has to know you're creating your personal brand at all. They'll simply become more aware of the contribution you can make in the workplace. Your value will increase without anyone necessarily becoming aware that you have consciously and deliberately worked toward making that happen.

    "How can I create a great personal brand?"

    How? By following the three key steps every successful corporate brand must follow:
    1) Define it, using the six elements of a personal brand definition,
    2) Communicate it, by putting into action the five activities you do every day that most clearly communicate your personal brand, and
    3) Avoid damaging it, by being aware of what I call "Personal Brand BustersTM."
    By doing so, you won't be marketing yourself in an obvious or intrusive way. You'll simply become more as you make sure define and communicate your personal brand in an unobtrusive way. Your boss, colleagues and customers will begin to notice YOUTM more and more, and will begin to count on you to deliver in the areas that you have defined for your personal brand.

    "What does this mean for me?"

    It means that you can apply the How YOUTM are like Shampoo system to create a personal brand that is absolutely right for who you truly are, without feeling like you're promoting yourself 24/7. You can stand out at work without the discomfort of bragging or constantly blowing your own horn. True personal branding allows you to increase your profile and become known in a natural way for what you do best.

    Now, that doesn't feel like self-promotion, does it?

    Find out more about Brenda's one-day workshop 'Mastering the Brand Called YOUTM. How you can craft and communicate your personal brand at work for greater career success.'

    Brenda Bence is founder and President of BDA International, Ltd, a firm which helps companies and individuals build growth-oriented corporate and personal brands. She is author if the book How YOUTM are like Shampoo: The breakthrough Personal Branding System based on proven big-brand marketing methods to help you earn more, do more, and be more at work. For more information, visit www .HowYOUAreLikeShampoo.com or www.BrendaBence.com


    The Rat and YOU in 2008!

    Welcome to the Year of the Rat. According to my reading, the Rat year is likely to be a year of plenty, bringing opportunity and good prospects. It will be marked by speculation and fluctuations in the prices of commodities and the stock market; the world economy in general will boom. Business will be on the upswing, fortunes can be made and it will be an easy time to accumulate wealth. This is also the time to make long-term investment plans as the bonanza the year of the Rat brings will serve to see us through the bleak years that may follow. All ventures begun at this time will be successful if one prepares well. But do not take chances or unnecessary risks: the year of the Rat is still ruled by the cold of winter and the darkness of night. Those who speculate indiscriminately and overextend themselves will come to a sad reckoning.

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    ST TRAINING SOLUTIONS
    2008 WORKSHOPS

    19 February
    Alison Lester's Creativity at Work

    20 February
    Shirley Taylor's Success Skills for Secretaries & Support Staff

    22 February
    Heather Hansen's Speak up Successfully

    26 February
    Al Argo's Fundamentals of Sales Success

    27 February
    Shirley and Ricky's Dealing with Difficult People

    6-7 March
    Shirley Taylor's Power Up Your Business Writing Skills

    11 March
    Shirley Taylor and Alison Lester's
    Successful Business Communication Skills

    12 March
    Alison Lester's Creative Presentation Skills

    18 March
    Shirley Taylor's Energise Your E-mail Writing Skills

    Registrations and Enquiries, please contact Shamee on 6838 1069 or 90265292.


    See our 2008 Training Calendar
    here
    .

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    TIP OF THE MONTH

    Many thanks to SSTS Associate Trainer Heather Hansen for this month's Tip of the Month. It's actually 5 tips to help you build better business relationships and achieve greater career success. All you have to do is apply the 5 Cs of effective communication:

    1. Articulate Clearly
    If your listeners can not understand what you are saying, your message will never be effective. The easiest way to instantly improve the clarity of your speech is to slow down. When we get nervous or stressed our rate of speaking often increases. And these are the times when calm eloquence and tact are most needed. Take a deep breath, slow down and speak clearly.

    2. Speak Correctly
    Whether you like it or not, you will be judged based on how you speak. Individuals with poor grammar and sloppy speech patterns are often viewed as being lazy, uneducated and even disrespectful. Make proper speech a priority. Polish up your grammatical skills and build a healthy vocabulary. Read as much as you can, ask your friends, family or colleagues for help or join a grammar refresher course.

    3. Be Considerate
    Before you even open your mouth, focus on being considerate towards everyone you meet. Make eye contact with people when they approach you. Have a good attitude and show your winning smile. Show that you care for others by asking questions and showing interest. Remember personal details that are important to them, and build a relationship that consists of more than just the work at hand. Limited small talk is imperative to building rapport and stronger relationships in the workplace.

    4. Give Compliments
    In addition to being considerate, another way to build instant rapport is to give sincere compliments. Recognize those around you for a job well done. Show interest by congratulating others on their accomplishments. If your colleague mentions that he finally finished that big project that you know he was slaving over for months, respond with a sincere "Great job!" or "Good for you!" These types of remarks are always appreciated.

    5. Have Confidence
    In the end, a successful communicator is a confident communicator. It is hard to take someone seriously who doesn't seem to believe in his own words. Confidence does not just come from what you are verbalizing (saying), but also what you are vocalizing - in other words, the pace, pitch and volume of your voice. A calm, steady voice we can hear always sounds stronger and more confident than a quiet, mousy squeak.

    Don't miss Heather's workshop 'Sharpen Your Interpersonal Skills - how you can communicate your way to success with impressive interpersonal instincts'.

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    DO YOU HAVE ANYTHING INTERESTING YOU WANT TO SHARE?

    Do you have a question about communication, creativity, effectiveness, productivity, or a tip of the month, or anything that you would like to ask? If so, plase write to me at: info@shirleytaylortraining.com.

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    Quick Links...

    ST Training Solutions brand NEW website

    ASSAP 2008 website

    STTS workshops

    STTS 2008 Training Calendar

    Photos from STTS workshops

    STTS HR Training Forum in January 2008

    Shirley's personal photo gallery



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