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Shirley Says E-Newsletter Issue 50
March 2007

Dear Reader,

March is well under way and I'm a little late with my newsletter this month. Apologies! Hopefully I'll make up for it here, first with exciting news about some special rewards if you sign up for ASSAP 2007 this week. Also this month I'm bringing you an article by Ricky Lien giving some great tips on how you can improve your listening and communication skills. Scroll down further and you'll find out how you can have a good laugh with the Madhatters Comedy Company. I'll be there having a good laugh, so if you could do with some comedy, why not drop by.

So enjoy March, and I'll see you again next month.

Shirley

In this issue
  • March News from Shirley
  • Special rewards for ASSAP 2007 sign-ups!
  • Don't argue, talk ... and listen!
  • Get on your bike!!!
  • Mad as a March Hare!!!

  • Special rewards for ASSAP 2007 sign-ups!

    Have you registered for ASSAP 2007 on 25 April yet? If not, here's some encouragement for you to sign up right now! If you are one of the first 12 to sign up after reading this newsletter, you will receive a special gift, with compliments from these fabulous sponsors.

    $100 spa package from Earth Element
    6 x $30 vouchers from Clinique D'Esthetique
    5 pairs of cinema tickets from Golden Village

    So hurry and call Niki now on 6838 1069 to claim your free gift. :-)

    Need to know more about the Asian Summit for Secretaries and Admin Professionals? Well it's going to be held at the Meritus Mandarin Hotel, Orchard Road, Singapore, on 25-27 April. We've got a really fantastic programme lined up for you - leading experts from USA, UK, Australia, New Zealand and Singapore will be presenting topics on communication skills, leadership, team-building, creativity, stress and time management, and much more!

    You are guaranteed to have a fabulous day of learning, self-development, sharing, networking - OK and some fun too! I guarantee you will return to work inspired, motivated, energised and eager to rise to the challenges ahead!

    Download a pdf of our dazzling 6-page brochure.

    Better news yet ... if you use the Discount Code 'ST' we'll give you a $100 discount - just like that! Regular fees (before discounts) are:

      S$745  Conference only
      S$525  Workshop A or B
    S$1170  Conference + 1 Workshop
    S$1645  Conference + 2 Workshops

    Visit www.ASSAP2007.com now for full details, and sign up early to be eligible for OAG Privilege Membership worth US$60. Find out more about OAG Privilege.


    Don't argue, talk ... and listen!

    Ricky Lien is one of the presenters at ASSAP 2007. An excellent communicator and very motivating trainer, Ricky wants to share his thoughts with us this month on communication skills, especially listening.

    When was the last time you argued with someone? When was the last time someone said something to you and made you angry as a stinging hornet? Did you have a time when someone disagreed with you and called you by a stupid name? Worse still, they swore at you?

    If you and the other person are on different tracks you'll be tempted to argue to establish your dominance or knowledge of what's correct or what's not.

    But you know something? The problem isn't the problem. We all have problems. Problems need to be solved by communicating and mutual respect for each other rather than shouting and/or insinuations or by calling each other names like squid or blur!

    When you don't listen to others, communication breaks down. Listening shuts down. And all you get is a shouting match. Why don't people listen? Let's look at some of the things that stop us from listening:

    I know more than you
    Different perceptions
    Different education levels
    Prejudice
    Past differences
    No respect
    Don't like the person
    Bossy nature of the other person

    If you want some advice on what you can do to improve your listening, take a look at the rest of this article from Ricky for some useful tips and advice.


    Get on your bike!!!

    Isn't she sweet? She's actually called 'Sweet Pea' and she's going to be one of the top lucky draw prizes at ASSAP 2007! Sweet Pea is just one of the Dahon folding bikes available from Speedmatrix.

    I reckon these innovative folding bikes are a great present if you are looking for something different for your company's Annual Dinner & Dance, or for a retiring employee or a corporate client!

    Learn more about these innovative folding bikes here.


    Mad as a March Hare!!!

    My Dad always used to say "Laughter is the best medicine", and I know I love a good laugh. So I'm looking forward to my favourite Singapore comedy group being back in action in March. The Madhatters Comedy Company will be back on stage, asking the audience to "throw us a line" with your suggestions for relationships, unusual occupations, fascinating locations, and unusual events. In their own inimitable way, they will dramatize them and no doubt have us in stitches.

    If you need a good laugh too, come along for some Mad March Mahem! Here are details:

    When? Tuesday 20 March, 8pm
    Where? The Substation, 45 Armenian Street
    How much? Tickets at the door $20 ($15 students,
    NS men, and other deserving citizens)
    Reservations? Call 9106-9614


    March News from Shirley

    Is your boss stuck for ideas on how to treat you for Admin Professionals Day (previously known
    as Secretaries Day) on 25 April?
    If so, here's the perfect gift to ask for.

    Download the ASSAP 2007 brochure and ask him/her to sign on the dotted line, and you will be smiling and applauding like the audience in this photograph. ASSAP 2007 is going to be interesting, inspiring, innovative, empowering, motivating, energising ...
    and lots of fun! Don't miss it!
    Call Niki now on the
    ASSAP 2007 Hotline 6838 1069
    to reserve your place and secure your FREE GIFT (see article on the left). Alternatively you may e-mail Niki at niki@sttrainingsolutions.com.

    ASSAP 2007 - THE premier annual event for secretaries and admin professionals!
    It's already the talk of the town!
    You can't afford NOT to be there
    !

    ****************************************

    SHIRLEY'S 2007 PUBLIC WORKSHOPS

    I have a great public workshop later this month called Power Up Your Business Writing Skills, so if you need to improve your writing skills, sign up now. Check out all the details here:

    March
    22-23 Power Up Your Business Writing Skills
    (Singapore)

    April - ASSAP 2007
    25 One-day Conference "Shaping Your Future"
    26 Workshop A Communication Skills
    27 Workshop B EQ in the Office

    May
    7 Workshop A(2nd run) Communication Skills
    8 Workshop B(2nd run) EQ in the Office
    17-18 Power Up Your Business Writing Skills
    (Singapore)

    June
    8 Success Skills for Secretaries and Support Staff
    (Singapore)
    14-15 Power Up Your Business Writing Skills
    (Kuala Lumpur)

    July
    6 Energise Your E-mail Writing Skills
    (Singapore)

    August
    16-17 Power Up Your Business Writing Skills
    (Singapore)
    24 Successful Business Communication Skills
    (Singapore)

    September
    21 Success Skills for Secretaries and Support Staff
    (Singapore)

    October
    4-5 Power Up Your Business Writing Skills
    (Kuala Lumpur)
    12 Successful Business Communication Skills
    (Singapore)
    19 Energise Your E-mail Writing Skills
    (Singapore)
    25-26 Power Up Your Business Writing Skills

    December
    6 Success Skills for Secretaries and Support Staff
    (Singapore)
    7 Successful Business Communication Skills
    (Singapore)
    13-14 Power Up Your Business Writing Skills
    (Singapore)

    ASSAP 2007 is organised by
    ST Training Solutions Pte Ltd.
    Please visit www.ASSAP2007.com
    or e-mail info@ASSAP2007.com.
    Alternatively you can call the ASSAP 2007
    hotline at +65 6838 1069.

    My Singapore workshops are organised by
    LCI Executive Seminars
    . Please e-mail sam@lciseminars.com or call him at 63762018.

    My Kuala Lumpur workshops are organised by RAM (Rating Agency Malaysia). Please e-mail zurina@ram.com.my or call her at (603) 7628 1784. ****************************************

    Remember: Communication is like any other endeavour. The more we put into it, the more we'll get back!

    ****************************************

    Quick Links...

    A-Z of Bloopers, Blunders, Common Errors and Clichés

    Shirley's workshops and seminars

    Shirley's articles on learning

    Shirley's photo gallery

    Shirley's books

    The communications guru - Ricky Lien

    The queen of creativity - Alison Lester



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    Telephone: (65) 96355907