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Dear Reader,
Who says they don't like birthdays? Well definitely
not me! It's my birthday month and I love it. I'm
having an easy month workwise this month so that I
can celebrate a BIG birthday. Some special friends
from UK, USA, Canada and China are joining me as I
celebrate 'The Festival of Shirley' for a whole week!
Hahaha!! May as well stretch it out, that's what I
say!!
To everyone else who has a birthday (especially
Rosehannah - see the article below) HAVE A GREAT
DAY and a GREAT YEAR!
See you back here in August!
Shirley
| Alison, Ricky & Shirley's Training Showcase |
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HR and Training Directors are invited to a special
Training Showcase with
Alison Lester, Ricky Lien and ... yes, me! It's being
held at the Meritus Mandarin Hotel, Singapore, on
Tuesday 26 September 2006.
As well as enjoying refreshments and breakfast
snacks, Alison, Ricky and I will be taking the
opportunity to introduce ourselves and our training
programmes to you. The topics we will be
presenting are:
Tools for the Creativity Toolbox with Alison
Lester
Alison will highlight blunders that organisations often
make when seeking to enhance employee creativity.
She will describe simple, entertaining, successful
approaches for improving the innovation environment
at work.
Personal Leadership with Ricky Lien
Ricky will work with you to create your personal
cohesive vision statement, which will make a
significant difference in behaviour at work, as well as
enhance your self-esteem and self-worth. He will
help you to gain more clarity in your life, and
calibrate your compass to your true North!
A-Z of Bloopers with Shirley Taylor
Shirley will take a fun look at some common errors
being made in our writing today, and will show you
how your writing skills can make a big difference to
your corporate success. Come along and make sure
you are using 21st Century writing instead of
great-grandfather language!
Are you an HR/Training Director or Manager with
responsibility for engaging external trainers/
consultants in your organisation? If so, Alison,
Ricky and I hope you will join us for this great
morning of sharing and learning.
Don't miss this complimentary Training Showcase
with Alison, Ricky and Shirley. E-mail Shamee
now at
shamee@shirleytaylor.com, and include your
name, title, company name and contact telephone
number.
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| How can we overcome fear? |
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One of the questions Alison Lester was asked at
ASSAP 2006 (the Asian Summit for Secretaries and
Admin Professionals) was "How to overcome fear?
Especially communicating with bosses or presenting
in front of an audience? Words just canít come out
from my mouth, my mind goes blank."
Here are Alison's thoughts on this important topic:
You are not alone in feeling this way! You are
panicking, because being in front of people in a
situation in which we fear how we will be judged
makes us feel very threatened. When we feel
threatened, our instincts for self-protection kick in
and we feel that rush of adrenalin that is designed to
help us fight or flee. You must find a way to remain
calm. Donít let negative thoughts run away with
you! There are many, many ways to deal with this,
including positive imagine (imagine yourself
succeeding at it!), deep breathing, disassociation,
physical activity, mental focus, and lots of positive
self-talk. Ask yourself a bit why you feel insecure,
and tell yourself that you have what it takes to
speak under pressure. Because you do. The words
are there. Itís only the adrenalin thatís in the
way.
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Something else that might help to increase your
confidence is by attending my workshop "Success
Skills for Secretaries and Support Staff". This
comprehensive one-day workshop shows you how to
make your working life more productive, more
rewarding and much more enjoyable. You will learn
how to handle the pressures of your job with
assertiveness, confidence and professionalism.
Learn more about this exciting one-day workshop Success Skills for Secretaries and Support
Staff. Contact Sam Loo for further details on
63762018 or
e-mail
sam@lciseminars.com
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| Video filming sponsor of ASSAP 2006 |
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Have you seen the special
5 minute montage of the highlights from ASSAP 2006
yet?
Many thanks to Huck Leong
from Concept Box for being our official video
filming sponsor for ASSAP 2006. What a great job
he did on this montage.
Concept Box is a Vertically Integrated
Production House handling all the complexities of a
successful presentation from pre-production, content
development and scriptwriting to high end graphics
and digital production. Concept Box provides
creative and impactful videos and multimedia
programming to the fast paced world of
communications. Why not contact Concept Box for
your corporate video filming requirements?
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| Happy Birthday to YOU! |
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Here I am in Bali recently with my good friend of 18
years, Rosehannah. It's been great spending some
time with you recently in Singapore and Bali,
Rosehannah. I love you loads and I hope our
friendship continues growing deeper with each
passing year.
Happy Happy Birthday to you, my dear friend!
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July is a Special Month! |
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Here I am with Sharon and Bee Wah from
Aviva General Insurance, Singapore. It has been a
great pleasuring working with Aviva recently, firstly
on several runs of my two-day workshop "Power Up
Your Business Writing Skills", and most recently on a
workshop that we called "Hello... how do I sound?"
This one was a specially-customised telephone skills
workshop for Aviva's customer care staff. We had a
lot of fun with it, and I was delighted when Bee Wah,
Senior Manager, Claims, said to me:
"The workshop exceeded my expectations. The
feedback from the staff who attended the workshop
is all positive. It provided useful tips on how to deal
with difficult callers. The workshop was interactive
and we now have a better understanding of the
challenges our staff encounter. Thank you for the
workshop which was tailored to meet our needs.
It was a Saturday well spent."
You're very welcome, Bee Wah.
Working with Aviva is always a pleasure."
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CHECK OUT THE OFFICIAL PHOTOS
FROM ASSAP 2006
Have
you seen the fabulous photographs from ASSAP
2006 yet? You can see them by following this
link. Count them ... there are over 500
photographs to look through!!!
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SHIRLEY'S PUBLIC WORKSHOPS
IN SINGAPORE
After the big birthday celebration, I've several
workshops coming up. All these workshops are
organised by
LCI Executive Seminars,
so for registration details please contact Sam Loo on
63762018 or e-mail
sam@lciseminars.com
21 July
10 November
Success Skills for Secretaries and Support
Staff
23-24 August
11-12 October
23-24 November
Power Up Your Business Writing Skills
15 September
Energise your E-mail Writing Skills
20 September
Boost Your Business
Communication Skills
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Remember: Communication is like any other
endeavour. The more we put into it, the more we'll
get back!
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