Shirley Taylor Training and Consultancy
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 Shirley Says . E-Newletter Issue 5 
March 2003 
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Dear Reader

Can you believe it's March already? Pretty soon there will be Easter Eggs in the shops! Time really does fly - especially when you're having fun ... and that's what I've been doing recently, with some interesting training trips to Jakarta and Kuching, as well as in Singapore. Hello to all the lovely people I met.

I also went up to Rawa Island recently for a weekend of relaxation on my favourite island in Malaysia. Scroll down to the end of this newsletter to see a photograph of this beautiful island paradise.

My apologies to Asia Business Forum and JobsDB Indonesia for having to cancel engagements. Unfortunately I have to return to the UK for 2 weeks in March because my lovely Mum has to have another operation. I hate cancelling engagements and letting people down, but Mum has had several major operations over the last few years, and naturally I need to be with her to support her at this time.

Shirley

In this issue
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  • Good to meet you!
  • Testimonials for Model Business Letters
  • Confused? We need to KISS more!
  • Quiz time
  • Weekend break in Pulau Rawa ...

  • Testimonials for Model Business Letters
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    THANK YOU! THANK YOU! THANK YOU!
    To all the people who sent testimonials for Model Business Letters ... a huge THANK YOU! I am absolutely flabbergasted by the wonderful response from so many people - your kind words and praise are indeed very much appreciated. The fact that these testimonials are from people in UK, USA, Denmark, Singapore, Malaysia, Sri Lanka, India and Australia just goes to show the global appeal of this book.
    If you want to write a testimonial and see YOUR name in the new edition of Model Business Letters, please write to me at news@shirleytaylor.com.

    Read some testimonials about Model Business Letters »

    Confused? We need to KISS more!
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    Jargon can seriously get in the way of business if no-one understands what people are talking about, or what they are writing about! I'm sure you have often come across messages that leave you feeling very confused, right? This problem happens when people use pompous or long-winded wording and phrasing to try to impress rather than to communicate. Yet really, the end result is that they do neither of these things!

    Using jargon can result in one of two things - the reader will get bored and stop reading, or will spend a great deal of time trying to figure out what you meant four sentences ago!

    Do you know any writers who sometimes concentrate so hard on what they want to say that they become absorbed in their impressive flow of wonderful words, instead of talking in everyday language that the reader will understand? Why not forward this newsletter to them and ask them to subscribe?

    Take a look at these before and after examples found on the www.plainenglish.co.uk website:

    Before: If there are any points on which you require explanation or further particulars we shall be glad to furnish such additional details as may be required by telephone.

    After: If you have any questions please call.

    Before: It is important that you shall read the notes, advice and information detailed opposite then complete the form overleaf (all sections) prior to its immediate return to the Council by way of the envelope provided.

    After: Please read the notes opposite before you fill in the form. Then send it back to us as soon as possible in the envelope provided.

    For more Before/After examples, and some basic rules for KISSing, please click on the link below to take you to the Links to Learning section of my website. More articles are being added here every month, so please take the opportunity to update yourself and your writing skills.

    So .... let's all do more KISSing .... that's Keep It Short and Simple, of course!!

    Do some more KISSing here ... »

    Quiz time
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    LAST MONTH'S QUIZ

    Remember, last month's article and the quiz were all about using the apostrophe correctly? If you want a quick reminder about use of the apostrophe please
    click here
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    So, were your answers correct? Check them here.

    THIS MONTH'S QUIZ

    A Choose a simple way of saying:

    1. expedite
    2. ascertain
    3. individuals
    4. locality
    5. kindly
    6. transmit
    7. insufficiency
    8. advise
    9. materialise
    10. the above-mentioned

    B Choose one word instead of these phrases:

    1. at an early date
    2. until such time as
    3. during the course of
    4. in connection with
    5. despite the fact that
    6. for the purpose of
    7. on the occasion of
    8. in the very near future
    9. on the grounds that
    10. prior to, previous to

    Check out the other articles on Links to Learning »

    Weekend break in Pulau Rawa ...
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    It was nice to take a break this month on
    Pulau Rawa
    , my favourite island paradise in Malaysia. Lots of rest and relaxation, a great beach, waves lapping beneath our waterfront chalet overlooking the South China Sea, good company and of course good friends there too.

    Thanks to Tom and Joe, and all the staff on Rawa, for always making me very welcome.

    TIP OF THE MONTH

    Let's all do more KISSing.
    Keep YOUR sentences short and simple by keeping to an average sentence length of approximately 10-20 words!

    I hope you've enjoyed this issue of Shirley Says. If you want to see anything special in future issues, please write to me at news@shirleytaylor.com.

    To my UK friends, I hope to see you while I'm home in March. To everyone else I look forward to seeing some of you at my workshops in March - then hopefully you'll see yourself in my Photo Gallery in April! ;-)

    Shirley

    PS: You may reprint this e-newsletter or forward it to your customers and colleagues. However please keep this copyright and contact information intact:

    Copyright Shirley Taylor 2002. Shirley Taylor is author of several popular books on effective communication and business writing. She lives in Singapore and works as an international trainer, seminar leader, professional writer and conference speaker. Visit http://www.shirleytaylor.com.


    Good to meet you!
    It's been great to meet so many new people at my recent seminars and workshops. Here's a great photo of my friends from JobsDB Singapore - always a pleasure to work with!
    To see more photos from my recent training workshops please scroll down my
    Photo Gallery
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    SEE YOU SOON AT THESE WORKSHOPS

    25-26 March
    in Singapore

    Two-day workshop
    "Transform your Business Writing Skills"
    organised by Learner's Choice.
    Call Sam Loo on 97562701 or e-mail him at samlch@pacific.net .sg.

    27-28 March
    in Singapore

    I'm looking forward to making some new friends at
    StarHub Pte Ltd
    where I shall be conducting a
    two-day in-house
    business writing workshop.

    3-4 April
    in Singapore

    Two-day workshop
    "Business Writing Skills for HR Professionals"
    For details please
    call Serene Lam at
    Jobs DB.com
    on
    96693478 or e-mail Serene.

    COMMENTS ON
    ISSUE 4

    I am sure you have realised by now that there is a spelling error in Testimonials in your April newsletter! Only kidding. Your newsletters are really interesting Shirley.
    Tina, UK

    Thank you for another informative newsletter
    Sanjiv, India

    Your newsletters are very professional and will be useful reading/work for my full-time and part-time students.
    Elaine Howard, Kudos Training, Surrey, UK

    And finally ...
    Thanks a million to Prachi in India for your very kind comments. I have asked my publishers Pearson Education to send you a complimentary copy of my book Essential Communication Skills. I hope you like it, Prachi!

    Shirley, I feel your articles have the foresight to see how trends in communication are going to change. I am sure you are a thorough researcher and have a profound knowledge of the subject. It feels great to be your disciple, and, learning from you is always a new and a joyful experience. I have shared this joy with my other Trainee Administrative Managers, and I am sure, very soon they too will be crazy about your writing. I am confident that Shirley Taylor will be regarded as one of the communication gurus very soon. I am waiting for the moment when you will be in India, so that I can attend your workshops. All the best!
    Prachi, India

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