Shirley Taylor Training and Consultancy
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 Shirley Says . E-Newletter Issue 9 
July 2003 
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Dear Reader

July has to be my favourite month. Growing up in the UK, July was always one of the warmer months, so it reminds me of picnics and sitting under the umbrella on the lawn - and of course Wimbledon! Oh ... and of course perhaps another reason why I like July so much is because it's my birthday month - the 12th, in case anyone is interested! ;)

Lots of other birthdays this month, so special wishes to my good friends Tom, Sophia, Rosehannah, Gordon, Natasha, Edward - and extra-special wishes to Douglas on your 'big one'!

Enjoy your July. Keep well and stay healthy!

Shirley

In this issue
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  • SEE YOU SOON!
  • Structure your messages logically with my 4-Point Plan
  • Happy Workshop Participants
  • Quiz time
  • And finally ...

  • Structure your messages logically with my 4-Point Plan
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    Many people tell me they can read an e-mail message several times and still not really understand what the reader is trying to say, or what action is necessary. Do you ever feel the same way? One of the reasons for this is because the writer hasn't organised his/her thoughts and presented the message in a good, logical structure.

    This month I want to tell you about a simple 4-point plan that will help you to structure your messages logically, and make them easier to understand - and therefore more effective!

    Find out more about my 4-Point Plan on my website, and help yourself and your reader by structuring your messages logically.

    Check out my 4-Point Plan here »

    Happy Workshop Participants
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    Here are the participants from my June Business Writing Skills workshop in Jakarta, organised by my friends Dian and Raymond from Sukses Regional Indonesia.

    To see more photos from my recent training programmes, please click on the link below.

    Check out my Photo Gallery »

    Quiz time
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    THIS MONTH'S QUIZ

    Section A in this month's quiz, will ask you to read 10 sentences, which are extracted from business messages, and decide in which part of the 4-point plan they belong - 1:Introduction, 2:Details, 3:Action or 4:Close.

    Section B will ask you to read a poorly-structured message, and restructure it in a logical order.

    You can check the answers online too!

    Read more articles on my Links to Learning »

    And finally ...
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    TIP OF THE MONTH

    Plan before you write. Check before you send.
    Do it with good presentation and structure, proper language and right tone.

    Thanks to Elena Ho from Kenwood Logistics in Johor Bahru in Malaysia, who submitted this month's TIP OF THE MONTH. Elena will be receiving a copy of my book Essential Communication Skills from my publishers Pearson Education.

    If you would like to receive a FREE COPY of one of my books, please send your tips to me at news@shirleytaylor.com. COME ON - put your brain into gear and your fingers to keyboard TODAY!

    I hope you've enjoyed this issue of Shirley Says. If you have any ideas about what you would like me to include in future issues, please write to me at news@shirleytaylor.com.

    PS: You may reprint this e-newsletter or forward it to your customers and colleagues. However please keep this copyright and contact information intact:

    Copyright Shirley Taylor 2003. Shirley Taylor is author of several popular books on effective communication and business writing. She lives in Singapore and works as an international trainer, seminar leader, professional writer and conference speaker.

    SEE YOU SOON!
    SEE YOU SOON

    July looks like being another busy month for me workwise - I'm looking forward to a repeat of my 2-day workshop with StarHub in Singapore, plus new in-house workshops with Asia Pacific Brewries (thanks for the Tiger beer!) and Great Eastern Insurance.

    I'm also looking forward to meeting lots of secretaries at the Hilton in Petaling Jaya, Malaysia, for our half-day workshop 'Powerful Business Writing in 10 simple steps'.

    SIGN UP NOW FOR MY PUBLIC WORKSHOP IN SINGAPORE

    10 July
    in Singapore

    A one-day workshop
    "Business Writing Skills for Executives and Managers"
    For details please
    call Sam Loo at
    Learner's Choice International
    on
    62663180 or e-mail
    Sam Loo
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    GOOD TO MEET YOU

    It was great to work with my good friend and great trainer Ricky Lien in June on his unique training forum "Why training doesn't work ... what went wrong? ... and what can you do about it?" The forum, which was attended by HR and Training executives, was interesting, thought-provoking, lively and very interactive.

    Due to popular request, Partners Conference & Event Management will be organising another "Why training doesn't work ..." forum on
    21 August, so if you are interested in attending please e-mail delphine@partners.com.

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    . Quick Links...

    Sign your name in my online guest book

    Shirley's Seminars and Workshops

    Professional Writing Services

    Seven Deadly Sins of Business Writing

    Shirley's Books

    Shirley's Photo Gallery

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         email: news@shirleytaylor.com
         voice: Singapore: Work (65) 64726076; Mobile (65) 96355907
         web: http://www.shirleytaylor.com

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