In this issue
	SHIRLEY, THE BIRTHDAY PRINCESS! How can you achieve results from your writing? Recent live events with Shirley International Secretarial Summit 2003 - 20-22 September 2003 And finally ...

How can you achieve results from your writing?

One of the questions I ask at all my workshops is "What is the main purpose of any communication?" The answer is not to sound impressive or to use long words that no-one can understand! The main purpose is to communicate clearly, to be understood and to be effective - and that means to achieve results from your writing. So how can you achieve this? One of the things you can do is to structure your documents logically in accordance with my 4-Point Plan. I am glad that this was a popular feature in my newsletter last month. It's something I advocate in all my workshops, and I know it works. There are many more simple steps you can take to help yourself to communicate clearly through effective business writing. Please click here to read my simple advice that can help you to make sure your writing is understood - and gets the right results! How can you achieve better results from your writing? »

Recent live events with Shirley

July was a great month for training - thanks to StarHub for our second run of my 2-day business writing workshop. I'm looking forward our third round in September. Thanks also to Asia Pacific Breweries for the one-day workshop, and special thanks to Mark for the 2 crates of Tiger Beer (it came in useful on my birthday!) Thanks also to Great Eastern Life Assurance Co Ltd for our first 2-day business writing workshop. Roll on October and our second round. Special thanks to Vivian, pictured here, who came up with this innovative idea to remind herself of all the things she learned during the 2-day workshop. I hope you will all help me in my 'mission' to bring business writing into the 21st Century. See more photos of recent events in my Photo Gallery »

International Secretarial Summit 2003 - 20-22 September 2003

My friends at the IQPS (The Institute of Qualified Private Secretaries Limited) in UK have asked me to tell you that the IQPS is hosting the 5th International Secretarial Summit, to be held September 20-22, 2003 at the Hilton London Metropole Hotel. Representatives from all secretarial/admin support organisations throughout the world are invited to attend. This event gives all Office Professionals an opportunity to discuss global issues affecting the profession, take part in debates, present papers on relevant topics, and hear inspirational speakers. If you're interested in attending this very important conference, please visit http://www.secretarialsummit.com/pages/index. To all my friends at IQPS, congratulations on organising such a fantastic event. I'm sure it will be very successful! Find out more about the Summit »

And finally ...

TIP OF THE MONTH Remember that good writing skills will give others more confidence in you. Thanks to Ainol Hafizan Mohd, from Celcom (Malaysia) Berhad in Kuala Lumpur, who submitted this month's TIP OF THE MONTH. Ainol will be receiving a copy of my book Essential Communication Skills from my publishers Pearson Education. If you would like to receive a FREE COPY of one of my books, please send your tips to me at news@shirleytaylor.com. COME ON - put your brain into gear and your fingers to keyboard TODAY! I hope you've enjoyed this issue of Shirley Says. If you have any ideas about what you would like me to include in future issues, please write to me at news@shirleytaylor.com. PS: You may reprint this e-newsletter or forward it to your customers and colleagues. However please keep this copyright and contact information intact: Copyright Shirley Taylor 2003. Shirley Taylor is author of several popular books on effective communication and business writing. She lives in Singapore and works as an international trainer, seminar leader, professional writer and conference speaker.