What people are saying about Communication for Business

It was my honour to contribute to such a well-known and successful textbook as Communication for Business. I enjoyed writing the chapter on Oral Presentations for your 4th edition, and hope readers all over the world will find it useful.
- Ricky Lien, Principal, Mindset Media, Sydney, Australia

I could be accused of being biased when I say how good Shirley's book is - because I have contributed to it! However, my small contribution (producing specimen LCCIEB examination questions) demonstrates one real strength of the book - Shirley's determination that all aspects are accurate, up-to-date and accepted by 'experts'. When this is combined with Shirley's very user-friendly style, her enthusiasm and her appreciation of the needs of her readers, the result is the best textbook of its type that anyone could buy.
- Peter Leggott, Education Consultant, Writer, Examiner, Moderator and Trainer

Over the years, I have seen this book in numerous College staffrooms, evidence enough that it's been a firm favourite with tutors and students for a very long time. Shirley's commitment to Communication for Business is such that every edition has been excellent, but the 4th edition is superb! It sets a benchmark for business correspondence at a time when the written word is getting more and more casual because lots of office staff know no other way. If it helps just one secretary to fight against the boss who advocates 'redundancy by email', it will have done a wonderful job! Colleges offering secretarial/business courses cannot do without this latest edition.
- Jean Newland, Former Secretarial Examinations Manager, LCCIEB (now retired)

Shirley, your workshops on business writing skills are wonderful. You make everything seem so simple, and there's always a lot of interaction and fun too. You've done the same with your fourth edition - it's easy to read, comprehensive, illustrative and clear. Well done Shirley!
- Douglas Cowles, Director, South East Asia, ITW Singapore (Pte) Ltd

I always keep Shirley's books close at hand. Rarely does a day go by that I don't dip into one of them for some help when working on an important document. Keep up the good work, Shirley.
- Patrick Ashe, Associate Director, Interbrand Pte Ltd, Singapore

With e-mail taking the world by storm, our writing has become more important than ever. After attending Shirley's workshops and buying her books, I am recommending her training to everyone I know.
- Erma G Alvarez, Admin Executive, Epson Singapore Pte Ltd

Communication for Business is a breath of fresh air in a crowded field. Shirley Taylor has taught at the sharp end, and distills this experience brilliantly.
- David Buckland, General Manager, Pansing Distribution Sdn Bhd, Singapore

For over 10 years Shirley Taylor's Communication for Business has been the 'bible' of business communication for both teachers and students. Written in Shirley's unique, down-to-earth, no-nonsense style, the book takes the reader painlesssly from the basics to more advanced forms of business writing. An outstanding book that can help people worldwide to become effective workplace communicators.
- Sean Peet, Teacher-Trainer, LCCIEB, Shanghai, People's Republic of China

Shirley's books are very user-friendly with a great content page - a fantastic reference guide for anyone who needs up-to-date and to-the-point Business English reference material. All the best for your new 4th edition - your books have become indispensable as my office reference material!
- Eve Lai, Operations Manager, Golden Village Multiplex Pte Ltd, Singapore

Communication is probably the most critical skill we need in today's fast-paced business world. Shirley's tips and techniques are excellent models to follow for successful and effective communication. Well done on a great fourth edition.
- Vanessa Yuen, Senior HR Executive (Training & Development), Chevron Oronite Pte Ltd, Singapore

I teach Business English and Communication Skills, and recommend your books to many of my students. I also follow up and make sure they have bought them! Your clear, practical approach and the straightforward language you use is ideal for my non-native learners, and the guidance you give in structure, style and tone of business documents is excellent.
- Martin Jack, Aarhus Business College, Denmark

Shirley's ability to simplify our understanding of the use of business language makes this new edition of Communication for Business another definite success. She instructs and writes in a manner that is simple, easy to understand, with her friendly, humorous approach coming through. This is a must for anyone interested in upgrading their communication skills.
- Mark Leong, Training and Development Manager, Asia Pacific Breweries, Singapore

In an increasingly time-pressured and technologically-driven world, effective communication is vital to success. In Communication for Business 4th edition, Shirley gives readers the necessary knowledge base to succeed in an increasingly competitive business world. The book is well thought out and written in Shirley's unique style, which makes it useable not only as a learning tool but also as handy reference guide. It reflects Shirley's hands-on approach as both as teacher and writer. For anyone wishing to improve their communication skills, this book is a must!
- Rosehannah Farrelly-Wethern, former Benelux Director Odyssey of the Mind,, Middle School Social Studies Teacher St. Anne's Day School, Annapolis, Maryland, USA

Shirley's clear writing style and examples of business documents have made this book popular for almost 15 years. She has again used material that is topical and timeless, with eye-catching graphics and up-to-date realistic assignments. Her fourth edition is sure to be another winner.
- Marion Goldacre, Programme Leader, Office Administration, Lincoln College, UK

As both a lecturer in Business English and Director of a Business Consultancy, I have found Shirley's books to be invaluable. Her writing is simple, straight forward, clear and effective. No wonder her books are popular all over the world. She's come up with the same unique formula in Communication for Business 4th edition which, I am sure, will become an invaluable reference for business people everywhere.
- Elizabeth Walker, Director, Walker Mayall Associates, Perth, Western Australia

We are often judged by the way we write, so obviously it makes sense to learn to write well. Shirley's advice through her workshops and her books will ensure that we all become better business writers. Shirley's natural, friendly, humorous approach is what makes her workshops so popular. This comes over in this new edition of Communication for Business too - it's a must for everyone who wants to improve their communication skills.
- Pat MacLellan, Business Studies Teacher, Scotland

Shirley's approach to modern business communication is clear and simple, which serves well to reinforce the message. She not only makes her books user-friendly, but also fun and memorable, just like her workshops. I highly recommend this book to anyone who feels their business writing is not as powerful as it could be.
- Angela Keane, Communications and Media Trainer, Beijing

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