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Home > About Shirley: Shirley's Books > Communication for Business

Communication for Business
4th edition

Looking for an all-in-one package containing all the techniques, guidelines and examples needed to ensure effective oral and written communication skills throughout your career? Look no further. The 4th edition of Communication for Business addresses all aspects of business communication in clear and simple language. With its tried and tested successful formula, the book places emphasis on basic business writing and rules of good writing.

An ideal text for beginners to professionals, Communication for Business 4th edition is particularly appropriate for students on a wide range of business and secretarial courses, eg LCCIEB Diplomas in Secretarial and Business Administration, LCCIEB English for Business, Oxford Cambridge and RSA examinations, and City & Guilds English for Business Communications.


Key Features

  • Illustrations throughout add a fun, humorous element to reinforce key points.
  • Examples of all documents with annotation clarify main points.
  • Checkpoints provide helpful suggestions for readers.
  • Weblinks guide readers to useful additional resources.
  • What's Wrong? illustrates documents with errors and provides opportunities for discussion and re-working.
  • Key points, Help yourself and Test yourself are listed at the end of each chapter to reinforce the main concepts.
  • A-Z of bloopers, blunders, common errors and clichés help readers clarify uncertainties in business language.
  • Frequently confused words, commonly misspelled words and A-Z of alternative words help readers avoid common mistakes.


Shirley's clear writing style and examples of business documents have made this book popular for almost 15 years. Once again, Shirley has used material that is topical and timeless, with eye-catching graphics and up-to-date realistic assignments. Her fourth edition is sure to be another winner.

Marion Goldacre, Programme Leader, Office Administration, Lincoln College, UK


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Communication for Business
Communication for Business
ISBN 0-273-68765-4
Published in July 2005
Pearson Education Ltd
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