{"id":2999,"date":"2019-06-27T13:15:16","date_gmt":"2019-06-27T05:15:16","guid":{"rendered":"http:\/\/www.shirleytaylor.com\/blog\/?p=2999"},"modified":"2020-06-10T09:25:08","modified_gmt":"2020-06-10T01:25:08","slug":"prove-youre-human-in-emails-too","status":"publish","type":"post","link":"http:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/","title":{"rendered":"Prove you're human&#8230; in emails too!"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #ffffff;background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><p class=\"p1\"><span class=\"s1\">Two of my recent articles seem to have really hit a nerve in many people. I've very glad to see so much discussion, particularly here on LinkedIn. Thank you to everyone who liked or commented on the articles. In case you missed them, here are the links.\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><a href=\"https:\/\/www.linkedin.com\/pulse\/dont-write-like-robot-make-human-difference-shirley-taylor-csp\/\">Don't be a robot. Make a human difference.<\/a><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><a href=\"https:\/\/www.linkedin.com\/pulse\/you-doing-waltz-cha-cha-cha-your-emails-shirley-taylor-csp\/\">Are you doing a waltz or cha-cha-cha in your emails?<\/a><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Thanks to the many people who have written to me personally about adding a human touch in our emails. One writer\u00a0said, \"I am appalled by the number of college graduates who cannot write a clear, concise sentence. This can just as easily ruin an organisation's reputation, leading to customers losing trust in the company's abilities to conduct business.\"<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">I totally agree with this, and with what the writer concluded, saying surely we can be\u00a0warm and provide the 'human touch' while also maintaining a standard of professionalism in our communication. Yes indeed, we can, and we must.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">And there lies the key. As humans, we have the one quality that robots and A.I. don't have, and that is the very quality that we are human!\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Let's face it, online every day we've all been asked to \"tick the boxes showing which photos include traffic lights\".\u00a0Other online forms get straight to the point and ask us to\u00a0<b>prove you are human<\/b>.\u00a0\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">So shouldn't this also apply when we put our fingers on the keyboard to write emails?\u00a0<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><b>Proving we are human in our business emails means we must:<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\">write like a warm, friendly 2019 human being<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">write appropriately for the situation and the reader<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">be courteous and professional always<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">keep messages simple, clear and understandable<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">make messages easy to scan<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">let readers know exactly what to do and how to reply<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\"><b>Proving we are human means we should NOT:<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\">write like a boring, monotone, 1920s template<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">send rushed messages with poor sentence construction<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">use jargon, acronyms and emojis in business emails<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">write long-winded messages<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">make readers hunt around trying to figure out how to reply<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">leave readers wondering how to reply<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\">In our fast-paced, ever-changing, high-tech world, it's up to us as humans to make a human difference.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">So\u2026\u00a0<b>are you proving you're human?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">=======================================================<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">I'd love to work with you and your organisation to bring back the human touch in all your communications. Check out\u00a0<a href=\"https:\/\/sttstraining.com\/in-house-training\/powerful-business-writing-skills\/\"><span class=\"s2\">my\u00a0popular signature business writing programme\u00a0here<\/span><\/a>. I can customise this training specially for you and do this as half-day, one-day or two-day. Just let me know what works for you.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Let's work together to make a human difference.<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":3000,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[85,6,15,84],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Prove you&#039;re human... in emails too! - Shirley Taylor&#039;s Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prove you&#039;re human... in emails too! - Shirley Taylor&#039;s Blog\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/\" \/>\n<meta property=\"og:site_name\" content=\"Shirley Taylor&#039;s Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/STTSTraining\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-27T05:15:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-10T01:25:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shirleytaylor.com\/blog\/wp-content\/uploads\/2019\/06\/0-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"670\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"STTS Training Pte Ltd\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ShirleyTaylorST\" \/>\n<meta name=\"twitter:site\" content=\"@ShirleyTaylorST\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"STTS Training Pte Ltd\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/\"},\"author\":{\"name\":\"STTS Training Pte Ltd\",\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/person\/26d9ef60c0fe4997b018082b8a97277c\"},\"headline\":\"Prove you're human&#8230; in emails too!\",\"datePublished\":\"2019-06-27T05:15:16+00:00\",\"dateModified\":\"2020-06-10T01:25:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/\"},\"wordCount\":621,\"publisher\":{\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#organization\"},\"articleSection\":[\"Automation Age\",\"Business writing\",\"Communication skills\",\"Human difference\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/\",\"url\":\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/\",\"name\":\"Prove you're human... in emails too! - Shirley Taylor&#039;s Blog\",\"isPartOf\":{\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#website\"},\"datePublished\":\"2019-06-27T05:15:16+00:00\",\"dateModified\":\"2020-06-10T01:25:08+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.shirleytaylor.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Prove you're human&#8230; in emails too!\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#website\",\"url\":\"http:\/\/www.shirleytaylor.com\/blog\/\",\"name\":\"Shirley Taylor&#039;s Blog\",\"description\":\"In this blog we will share with you a lot of tools, tips and techniques that will help you achieve greater efficiency, productivity and success. This blog has evolved through the success of ST Training Solutions public workshops and our Success Skills series of books.\",\"publisher\":{\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/www.shirleytaylor.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#organization\",\"name\":\"Shirley Taylor\",\"url\":\"http:\/\/www.shirleytaylor.com\/blog\/\",\"sameAs\":[\"https:\/\/sg.linkedin.com\/in\/shirleytaylor\/\",\"https:\/\/www.pinterest.com\/shirleytaylor88\/\",\"https:\/\/www.youtube.com\/user\/shirleytaylor88\/\",\"https:\/\/www.facebook.com\/STTSTraining\",\"https:\/\/twitter.com\/ShirleyTaylorST\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.shirleytaylor.com\/blog\/wp-content\/uploads\/2020\/06\/Shirley-Taylor-logo-with-tagline-mobile-x2.png\",\"contentUrl\":\"https:\/\/www.shirleytaylor.com\/blog\/wp-content\/uploads\/2020\/06\/Shirley-Taylor-logo-with-tagline-mobile-x2.png\",\"width\":331,\"height\":60,\"caption\":\"Shirley Taylor\"},\"image\":{\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/person\/26d9ef60c0fe4997b018082b8a97277c\",\"name\":\"STTS Training Pte Ltd\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"http:\/\/1.gravatar.com\/avatar\/7d39e8e54c0e34d4cd7b8895e66a27fa?s=96&d=mm&r=g\",\"contentUrl\":\"http:\/\/1.gravatar.com\/avatar\/7d39e8e54c0e34d4cd7b8895e66a27fa?s=96&d=mm&r=g\",\"caption\":\"STTS Training Pte Ltd\"},\"url\":\"http:\/\/www.shirleytaylor.com\/blog\/author\/stts-2\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Prove you're human... in emails too! - Shirley Taylor&#039;s Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/","og_locale":"en_US","og_type":"article","og_title":"Prove you're human... in emails too! - Shirley Taylor&#039;s Blog","og_url":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/","og_site_name":"Shirley Taylor&#039;s Blog","article_publisher":"https:\/\/www.facebook.com\/STTSTraining","article_published_time":"2019-06-27T05:15:16+00:00","article_modified_time":"2020-06-10T01:25:08+00:00","og_image":[{"width":1280,"height":670,"url":"https:\/\/www.shirleytaylor.com\/blog\/wp-content\/uploads\/2019\/06\/0-1.png","type":"image\/png"}],"author":"STTS Training Pte Ltd","twitter_card":"summary_large_image","twitter_creator":"@ShirleyTaylorST","twitter_site":"@ShirleyTaylorST","twitter_misc":{"Written by":"STTS Training Pte Ltd","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/#article","isPartOf":{"@id":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/"},"author":{"name":"STTS Training Pte Ltd","@id":"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/person\/26d9ef60c0fe4997b018082b8a97277c"},"headline":"Prove you're human&#8230; in emails too!","datePublished":"2019-06-27T05:15:16+00:00","dateModified":"2020-06-10T01:25:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/"},"wordCount":621,"publisher":{"@id":"http:\/\/www.shirleytaylor.com\/blog\/#organization"},"articleSection":["Automation Age","Business writing","Communication skills","Human difference"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/","url":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/","name":"Prove you're human... in emails too! - Shirley Taylor&#039;s Blog","isPartOf":{"@id":"http:\/\/www.shirleytaylor.com\/blog\/#website"},"datePublished":"2019-06-27T05:15:16+00:00","dateModified":"2020-06-10T01:25:08+00:00","breadcrumb":{"@id":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.shirleytaylor.com\/blog\/prove-youre-human-in-emails-too\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.shirleytaylor.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Prove you're human&#8230; in emails too!"}]},{"@type":"WebSite","@id":"http:\/\/www.shirleytaylor.com\/blog\/#website","url":"http:\/\/www.shirleytaylor.com\/blog\/","name":"Shirley Taylor&#039;s Blog","description":"In this blog we will share with you a lot of tools, tips and techniques that will help you achieve greater efficiency, productivity and success. This blog has evolved through the success of ST Training Solutions public workshops and our Success Skills series of books.","publisher":{"@id":"http:\/\/www.shirleytaylor.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/www.shirleytaylor.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"http:\/\/www.shirleytaylor.com\/blog\/#organization","name":"Shirley Taylor","url":"http:\/\/www.shirleytaylor.com\/blog\/","sameAs":["https:\/\/sg.linkedin.com\/in\/shirleytaylor\/","https:\/\/www.pinterest.com\/shirleytaylor88\/","https:\/\/www.youtube.com\/user\/shirleytaylor88\/","https:\/\/www.facebook.com\/STTSTraining","https:\/\/twitter.com\/ShirleyTaylorST"],"logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.shirleytaylor.com\/blog\/wp-content\/uploads\/2020\/06\/Shirley-Taylor-logo-with-tagline-mobile-x2.png","contentUrl":"https:\/\/www.shirleytaylor.com\/blog\/wp-content\/uploads\/2020\/06\/Shirley-Taylor-logo-with-tagline-mobile-x2.png","width":331,"height":60,"caption":"Shirley Taylor"},"image":{"@id":"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/person\/26d9ef60c0fe4997b018082b8a97277c","name":"STTS Training Pte Ltd","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"http:\/\/www.shirleytaylor.com\/blog\/#\/schema\/person\/image\/","url":"http:\/\/1.gravatar.com\/avatar\/7d39e8e54c0e34d4cd7b8895e66a27fa?s=96&d=mm&r=g","contentUrl":"http:\/\/1.gravatar.com\/avatar\/7d39e8e54c0e34d4cd7b8895e66a27fa?s=96&d=mm&r=g","caption":"STTS Training Pte Ltd"},"url":"http:\/\/www.shirleytaylor.com\/blog\/author\/stts-2\/"}]}},"_links":{"self":[{"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/posts\/2999"}],"collection":[{"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/comments?post=2999"}],"version-history":[{"count":6,"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/posts\/2999\/revisions"}],"predecessor-version":[{"id":3082,"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/posts\/2999\/revisions\/3082"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/media\/3000"}],"wp:attachment":[{"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/media?parent=2999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/categories?post=2999"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.shirleytaylor.com\/blog\/wp-json\/wp\/v2\/tags?post=2999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}