Shirley Taylor



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Four Point Plan For Structuring Messages - Quiz


A

Study these expressions and decide in which part of a message you may find them. Note 1, 2, 3 or 4 in the drop down menu, using the 4 point plan as your guide:

1. Thank you for your letter of 4 August regarding Miss Shania Kaur's application for a post in your company.
2. I hope to hear from you soon.
3. A discount of 10% will be allowed on all orders.
4. Please let me know soon if you are able to speak at our conference.
5. I am pleased to inform you that our Crown Prince Suite is available on the dates you mention.
6. Our latest catalogue is enclosed and I hope you will find it interesting.
7. These goods are in stock and could be delivered within one week of receiving your order.
8. Thank you for your help in this matter.
9. I am pleased to confirm arrangements for your booking of the Peninsular Suite for your wedding in November.
10. I would appreciate confirmation of your terms of payment and delivery dates.

B

Take a look at this poor, jumbled up, badly-written e-mail message.

From Harry.Lim@presto.co.my
Date 25:7:03   16:06:29
To shirley@shirleytaylor.com
CC  
Subject HELLO!!!! ← poor subject line
hi Shirley
Hope things r well with u, its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE SOME FREE DATE while u r over here. some bookstores r interested ina talk cum singing event, I hope u will agree to take part. don't use abbreviations and capitals
tnks & rgs
Harry
this close is boring and meaningless

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