Four Point Plan For Structuring Messages - Answers
A
Study these expressions and decide in which part of a message you may find them. Note 1, 2, 3 or 4 in the drop down menu, using the 4 point plan as your guide:
| 1. |
Thank you for your letter of 4 August regarding Miss Shania Kaur's application for a post in your company. |
1
|
| 2. |
I hope to hear from you soon. |
4
|
| 3. |
A discount of 10% will be allowed on all orders. |
2
|
| 4. |
Please let me know soon if you are able to speak at our conference. |
3
|
| 5. |
I am pleased to inform you that our Crown Prince Suite is available on the dates you mention. |
1
|
| 6. |
Our latest catalogue is enclosed and I hope you will find it interesting. |
2
|
| 7. |
These goods are in stock and could be delivered within one week of receiving your order. |
2
|
| 8. |
Thank you for your help in this matter. |
4
|
| 9. |
I am pleased to confirm arrangements for your booking of the Peninsular Suite for your wedding in November. |
1
|
| 10. |
I would appreciate confirmation of your terms of payment and delivery dates. |
3
|
B
Take a look at this poor, jumbled up, badly-written e-mail message.
| From |
Harry.Lim@presto.co.my |
| Date |
25:7:03 16:06:29 |
| To |
shirley@shirleytaylor.com |
| CC |
|
| Subject |
Book signing in Malaysia ← Great subject line |
|
Hello Shirley
|
|
I hope things are well with you.
|
←
|
Introduction
|
|
I was pleased to hear that you will be back in Malaysia again in November to hold your seminar on Effective Business Writing.
|
←
|
Details
|
|
Some bookstores are interested in asking you to do a talk and signing event. I hope you will agree to take part. If so, please let me have some free dates while you are over here.
|
←
|
Action
|
See you soon.
Harry
|
←
|
Relevant close
|
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